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FAQ.

If you have any other questions not answered below, please call 

Call 1-888-322-0810

  • What kinds of paternity tests are available? What type of Paternity Test are available?
    Legal Paternity Test This is our highly recommended test. If the child is under 18, it is strongly recommended that you choose this option. Results can be used in court to support any legal purpose, including: amending a birth certificate, child support orders, etc. Has the alleged father recently died? We can use a DNA sample from the deceased. The sample is usually collected by the coroner or funeral home director. There is an additional fee for using DNA sample from a deceased individual. The results to this test may be used for legal purposes, such as SSI or survivor benefits. If the alleged father is incarcerated or has been deceased for a long time (body is not accessible) but at least one of his parents are alive and available for testing, then a Grandparentage DNA Test is the best option. Paternity can be legally determined if grand paternity is proven. Non-Legal Peace of Mind Paternity Test If you just want to know the truth and you do not need a paternity test that is court admissible, then this is the best option for you.
  • What is the procedure for obtaining a DNA test?
    Book your appointment online or by phone and receive your welcome e-mail. Please arrive on time for your appointment with a Valid Government Issued Photo ID (all parties age 18 and over require ID). Do not eat or drink for 20 minutes prior to your appointment time. All parties involved will be swabbed (cheek) and the tests will get shipped to our accredited laboratory. Test results will come back within 2 business days and will be e-mailed.
  • What if the alleged father is a minor?
    If the alleged father is minor, consent from a legal guardian is required. The legal guardian MUST to be at the appointment in order to give consent that the minor can be tested in our office.
  • Can I receive my test results by phone?
    No, we will not give you your results over the phone. Results will be sent by e-mail or one of the parties involved can come to the office to pick up the results, or there can be scheduled time for administrator to reveal test results in office with all parties present in the event mediation or counseling is needed.
  • Will my privacy be respected?
    Absolutely! We take our clients’ privacy very seriously. We will not release any information about your case to anyone without your authorization. We will always follow any special instructions you give us for communicating with you or other parties involved in your test.
  • Rescheduling/Refund Policy
    If you need to reschedule your appointment you must do so within 24 hours of your appointment time by calling 1-888-322-0810. There are NO REFUNDS under any circumstances.
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